International Orders:
All International Orders, except Canada, must be placed via phone. Please call Customer Care:

1-541-282-4626 (André). GMT-8.

Inquire about your country. Please note: if your order is refused by customs going into your country, we will not be able to refund shipping charges. We will refund product charges only after customs has returned the order to us.

*Orders to Canada are shipped via UPS or Global Express Mail. UPS sometimes adds additional brokerage fees to Canadian orders. To avoid these fees, choose Global Express Shipping. Orders to all other countries are shipped via DHL or US Postal Service.

Canadian Online Orders: Please note that the total on the check-out page does not include any duties or tariffs that may be required by your country.

Shipping & Returns:

Shipping:We ship 90% of our domestic orders via UPS. All orders are insured. Orders going to a P.O. Box must ship USPS, and special orders over a certain weight ship via alternative methods.

Returns: We will gladly accept returns due to our error. Notify us within ten days of receipt of goods. No returns are accepted without prior authorization or after 30 days.

Please Note: You must call Customer Service at:
1-541-282-4626 (André). GMT-8. for a return authorization.

The RMA number must be written on the outside of the package being returned, and the package must be received in our office within 30 days of our shipping date. All items are guaranteed against manufacturers defects. Unwanted items must be returned unopened and in resalable condition within the 30 day time period and are subject to a 20% restocking fee.

Online Payment: We offer secure, encrypted, online transactions.
The credit card CVV2 number requested in the check-out process is offered for your protection. This means you must have the credit card in your possession to make a purchase. This number is not stored.
The CVV2 is the 3 digit number on the right side on the back of your credit card.

Our Guarantee: We offer a 30 day money back guarantee if you are not fully satisfied with our products.